Google: great email, lousy coffee curriculum. Part deux.

This series is an exploration of how specialty coffee is represented to our consumer base via the internet. I have chosen google to be my search medium, and I have simply typed “specialty coffee” into the box and hit enter. The following is not a review of the quality of the second link, rather a question of how well this valuable cyber real estate being used with new consumers and education as key objectives. Now that all the touchy feely jargon is out of the way… onto PART DEUX!!!!!!!

Listing #2:  specialtycoffee.com

Ok, so we have a magazine sitting firmly in the second spot. (it is the first spot above scaa.org sometimes) So, lets take a trip into our imaginations and pretend that we have been to Starbucks a number of times, and had a 20 oz. something or another with carmel and whipped cream. We also grew up with parents that didn’t go to culinary school and fed us what the typical American eats. In this case, I speaking of mac and cheese, chicken nuggets, steamed vegetables, grilled chicken, the occasional celebratory cut of beef and cherry coke.( I know that I am generalizing here but I think if you looked at statistics of the United States you would see that sugary drinks and ramen are more prominent in the American diet that we think.) (Now back to our imaginations) We have heard someone talking about specialty coffee or we randomly ordering a latte somewhere and there was “a flower on top” and we decide to google search “specialty coffee”. The results appear and we click the second one. We are greeted with this…

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This confirms, in my already weak coffee mind, that coffee is an ingredient in a drink and not the drink itself; that is not good. I am thinking about mangos and orange slices, not about coffee as a gastronomic experience. This is a bad start but maybe the site can recover. Please recover. (Call the medic!)

The next thing that caught my eye, was the GIANT add space with 12 pictures flipping by. I decided to click on one, and chance where it would take me.

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So I, the new novice consumer, am being told how these “specialty coffee” roasters are making more profit off of me. That’s not the best possible imagery for a new customer, but let’s assume that everyone understands that business’ have to make a profit to stay open. With this best case scenario in mind, let me search around a bit for something the consumer can read to learn more about what this mythical, special coffee is. Well, there is nothing about degassing valves or the benefits of storing coffees properly on the resulting page, but I do get to learn about how a pretty label will make me want to buy coffee more. This is all too confusing. Let’s click another ad and hope for an education. I clicked this one…

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And now I am thinking about sandwiches. This is futile. Moving on.

The next section is this…

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We will start with the negatives and work our way to something POSITIVE! I’ll make the negative quick because I don’t want to be ridiculed for ranting here. Powdered Soy Creamer? Wrong! Fruit Smoothies? Wrong! Flavor your own coffee beans? WRONG! WRONG! WRONG! AHHHHHH!!!

Enough. Onto the good stuff…

Grant Rattray Hired as Managing Director of Cup of Excellence!!!!!!! HOT DAMN, now that’s something! A whole page and web link that tells me all kinds of great stuff about why coffees taste the way they do, and how to choose good ones. It puts me in a good position to learn the farmer’s names and see their faces. I learn about varietals and even get a glimpse into which companies purchase these miracle coffees. A RAY OF HOPE!!!! If the NOOB can navigate the flavored syrup, sandwich and cleaning solution adds to the small print almost at the end of the page, she can most certainly find something to dig her teeth into. But, I doubt the customer would dig that deep; thus, feeding the Starbucks fueled fire of sugar sugar sugar- all the while setting our industry back, the farmer back and the mind of the American public back, all in the name of profit. I really wish this had been a more positive experience.

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Clubbin’

I know how hard it can be to get into da club. Somehow the bouncers all know that I can’t dance and lets face it, I am not as hip to the fall fashions as I should be but now there is a solution! Weavers coffee! I am not sure how it tastes or if birds died because of ground water run off but now I can get my groove on all night long and when the night gets long I just pull out my aeropress! If you ask the bartender kindly enough they shouldn’t hassle you too much for 8 oz. of piping hott water. Thanks WEAVERS!

Ok, so seriously who are these guys and why haven’t I heard of them. I have and RSS feed with subscriptions to every coffee blog in the known universe. Shouldn’t crazy marketing like this have popped up somewhere. I’m sure sprudge will pick this gem of a video up soon. They’ll know what to do.

And if that video doesn’t convince you; these super tan, super tasters shed a little more light on the matter.

Weavers, we want to try your coffee! Send us some! Email me!

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No Foam Throwdown 8/26-27/10

You’re the judge this time!
Pick your favorite and let us know!
Whichever pour gets the most votes wins!

No Foam Throwdown 8/26-27/10 from Daniel Thompson on Vimeo.

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Google: great email, lousy coffee curriculum.

I have learned a great deal of what I know about coffee from the internet. It has the ability to be the best tool we have to gain a foothold on the mind of our consumer but a simple test can show you how negative the internet is for someone unaware of what is the truth about great coffee. Go to google.com and search for “specialty coffee”.

I want to try to make this an on going thing so I am going to start at the top of the list. Maybe, if I can keep focused enough, I will do one of these a day but don’t hold me to it.

#1 scaa.org

Well, the SCAA comes up first. Can this be a good way to grab a new comer? Answer: Sure it can. If the person is curious enough to google “specialty coffee” hopefully they are still curious enough to navigate their way to some information about why some coffees taste better than others and why they should spend money on the better stuff. Lets take a look at the layout shall we?

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Ok, so there are some people drinking coffee and looking very comforted. I like the feeling of it… hopefully other people will also. A very distinct difference from Folgers and 8 O’clock’s marketing but not so different from Starbucks? This doesn’t scream different and better to me at all but I am personally a huge proponent of Stumptown’s crazy ads so maybe I am not the best judge of this but I will state that its not too far away from what Starbucks does and that isn’t great. Who am I to judge though, right? Now onto content.

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So, there are some really great things in this section of the site and some not so good. I want to focus on the positives as much as I can because, well, that’s the nice thing to do. All the statistics stuff is awesome. It was a good read for me and I appreciate that the SCAA provides that information but to a newcomer it may be over their heads a bit, but the SCAA standards are right below it and that is a barrel full of goodness if the curious coffee novice is willing to download 5 seperate PDF’s and attempt to decipher the language of it. All that is great information. Telling someone that we hold our coffee to higher standards is great. Showing them that we screen coffees and grade them also great! Making them download a two page PDF… eh… could be better as a link to another page on the site but I like the content and I think that a random NOOB would too.

Also below that is a sustainability section with loads of information about the cultural side of coffee. Very sexxy SCAA! Consumers and coffee professionals alike love this stuff, heck, its why alot of us do what we do. Coffee as a passion is about people and helping the farmers that deserve more than they get. This is the gold in the mine right here. This practically sells coffee by itself and does a lot of good for the human race at the same time. There is even stuff about saving birds in there! People love birds! Another very surprising addition is a little about the history of how certain programs for raising the level of sustainability began. That’s a nice touch also. Again we are forced to download and open annoying PDF’s of things that could be on another page but beggars can’t be choosers right?

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There is more on the front page but most of it is for members or coffee professionals and that is not the point of this particular post. The one thing that does stand out however is Ric Rhineharts heartfelt article entitled, “What is Specialty Coffee”. Mr. Rhinehart does a great job of summing up a very difficult answer into a two page (not in a pdf for some reason) article that is very approachable to a novice consumer.

All in all the #1 search result on google isn’t a disaster. There are worse places to go to find information about specialty coffee and I am glad the first website, which I assume people click on the most, wasn’t something featuring links to Cuisinart espresso machines and blade grinders. We’ll take a look at the number two site on google tomorrow. (hopefully)

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30-second Survey

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NoFoamThrowdown winner!

Not unfamiliar to a win from NFTD, Larry from Espresso174, in Brisbane has done it again!

Tossin’ out a 7-tiered tulip secured his win for this past event! Sprudge.com was kind enough to provide a prize of sorts, and feature Larry’s pour on their page for a week!

Congrats Larry!

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Want to give it a go yourself? There’s one happening right now! Submit on Twitter to @NoFoamThrowdown!

 

               -Daniel

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Slow Groove TNT

Slow Groove TNT from Safehouse Coffee on Vimeo.

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Coffee Film Making part 2: it gets worse

Ok so this one isn’t as good as the last but funny none the less. Just wait until he does the spin thing! Thanks to @kahvimies for turning us onto this one!

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dirty Pictures… (NoFoamThrowdown 8/20/10)

My dear, good, patient people… Daniel here, of NoFoamThrowdown. I’m happy to officially say that I am now a part of the dirtyCup.com family! Some of you may have heard of NoFoamThrowdown, but if not make certain to watch the previous dirtyCup interview with me to find out more, and get some ”hints” on things to come.

 Only a day before the next @NoFomaThrowdown we are posting results of the last… As before stated on Twitter, this is a very special post!

One reason being, our good friends at Sprudge.com will be providing the first ever NoFoamThrowdown prize to the winner… They haven’t told us what it is, so we can only guess!

Another… this is the first time that the NFTD posts have gone to dirtyCup…  

I hope you enjoy the pours, and hope to see yours on the next event! As always, the barista’s twitter name is listed next to them. Sprudge will be announcing the winner soon…

 Click the “Read More” link to see the photos

            -Daniel

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Coffee Film Making

Coffee film making is getting better and better. The Intelli videos are a real bench mark. I think Stephen Morrissey does most of the in house video stuff; well thats what he told me at the “Get the Hell Out Of Anaheim” party but lets just say… it was one heck of a party and alot of things may have been said. Also the blogging by Steve Leighton is unmatchable.(inmymug.com) He does it every single week. Who has time do that, run a business and maintain some type of social life? He is even doing chromakey stuff on his own. That is legit if you ask me. I say all this to get everyone to take a look at what all is out there. The Intelli videos get tons of views obviously. I know a few baristas that probably watched them over and over again and matched the paint theme in their kitchens to that of the video. The fan boys really get behind those videos but I just ran across this video that is gorgeous and deserves just as many views as those. Who is Jacob Forrest? I don’t know but I want to. Get to clickn’!

The Syphon Project from Jacob Forrest on Vimeo.

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